TERMS AND CONDITIONS

As a user of the Stellar website ('www.stellargroup.com'), you are bound by the following terms and conditions. Accordingly, you should review them in relation to all or part(s) of the website.

LICENCE

By allowing you to access the website, Stellar grants to you a license. By accessing the website, you accept the terms and conditions of this license.

Pursuant to this license and subject to the absolute right of Stellar to vary access to all or any part(s) of the website, you acquire a non-exclusive right to:

• View the material in the website.
• Access material contained in the website.
• Use the website strictly in accordance with the provisions of this licence.

If you wish to download and use any material contained in the website for a temporary purpose (such as viewing offline), you may do so.

However, downloading material contained in the website for reproduction by you may only be done upon receipt of prior written consent from Stellar, and upon payment of any fee required by Stellar to be paid by you for that use.

YOUR OBLIGATIONS

You hereby undertake the following obligations:

• To not copy or translate for commercial use, reproduce, adapt, vary or modify any material in the website without the express consent of Stellar, except as expressly authorised by this license.
• To ensure your employees, subcontractors and other agents (if any) who have authorised access to the website are made aware of the terms and conditions of this license.
• To not provide or otherwise make available any material in the website in any form to any person other than employees, subcontractors and other agents (if any) without the written consent of Stellar.

WARRANTIES

Stellar does not warrant that the material in the website is accurate, complete or up to date. The existence of inaccurate, incomplete or superseded material in the website will not cause Stellar to be in breach of the terms of this license.

Stellar reserves the right to change, add or remove any material in or from the website without notice.

Stellar does not warrant that the functions contained in the website or third-party websites will be uninterrupted or without error, that defects will be corrected, or that electronic material in the website and other third-party websites are free of viruses or other harmful components.

To the extent permitted by law, all implied terms are excluded. If any statute implies terms into this license, which cannot be lawfully excluded, such terms will apply to this license, save that the liability of Stellar for breach of any such implied term will be limited, at the option of Stellar, to any one or more of the following:

• The replacement of goods or services to which the breach relates or the supply of equivalent goods or services.
• The repair of such goods or services.
• The payment of the cost of replacing the goods or services or of acquiring equivalent goods or services.
• The payment of the cost of having the services performed again.

Stellar will not be liable for any indirect or consequential losses arising out of a breach of this license, or arising out of the supply of a defective program or incorrect materials.

When deciding to visit the website, you acknowledge that you have exercised your independent judgment and have not relied on any representation made by Stellar which has not been stated expressly in this license or upon any descriptions or illustrations or specifications contained in any document including catalogues or publicity material produced by Stellar (which material may be out of date or superseded).

INTELLECTUAL PROPERTY RIGHTS

You acknowledge that the material in the website is the subject of copyright © and that it is the subject of other intellectual property and legal rights (including third-party rights).

You must not, during or at any time after the expiry or termination of this license, permit any act which infringes any of those rights and, without limiting the generality of the foregoing, you specifically acknowledge that you may not copy the material in the website, except as otherwise expressly authorised by this license.

TRADE MARKS

'Stellar' and all associated trademarks, whether registered or unregistered, are trademarks of Stellar Group Pty Ltd and their related bodies corporate.

Access to or use of the website does not constitute or create a license or any other right to use Stellar's name, trademarks, copyright or any other intellectual property.

Subscription Services

Subscribers to services of the website may store in digital format in computer terminals, databases or other repositories material which is supplied in the normal course of a subscription.

Password access is restricted to a single subscriber. Passwords and user names must not be distributed to any other person, body or corporation.

Subscribers must take due care to protect the copyright of materials from unauthorised use, copying, reproduction, lending, reselling, manipulation, disassembly, distribution or publication. In the event that a subscriber breaches this duty, or if it is found that a subscriber's conduct violates applicable law, Stellar may immediately suspend or terminate a subscriber's subscription without notice.

INDEMNITY

You must indemnify and keep Stellar indemnified fully against all liabilities, damages, claims, losses, costs and expenses, which Stellar may incur to a third party or you as a result of your breach of the provisions of this licence.

This website may contain hyperlinks to other websites operated by third parties. You accept that Stellar has no control over, and is not responsible for, any material contained on any third-party websites. You may be required to comply with all requirements of any third party over the conditions of use of that third party's website.

Users are prohibited from placing a link to the website without the prior written consent of Stellar and on terms satisfactory to Stellar.

DISCLAIMER

You accept that Stellar takes no responsibility for any error or omission relating to the material contained in the website.

You accept that Stellar makes no undertakings to provide access to the website at any particular time, or for any particular length of time. You agree that Stellar will not be held liable for any lapse in the website's accessibility, or any consequences whatsoever that flow from the unavailability of the website.

TERMS OF LICENCE

This license commences upon your accessing the website and is granted in perpetuity. However, the license may be terminated without notice by Stellar if you are in breach of any terms of this license.

Upon termination, you or your representative must destroy any copies, electronic and printed, of material obtained from the website that you have in your possession or under your control or otherwise return or dispose of such material in the manner directed by Stellar.

Termination pursuant to this clause shall not affect any rights or remedies, which Stellar may otherwise have under this license or at law.

AMENDMENTS OF THIS LICENCE

These are the current terms and conditions of the license.

Stellar may at any time vary and amend the terms and conditions of this license by publishing the varied Terms and Conditions of Use on the website. You accept that by doing this, Stellar has provided you with sufficient notice of the variation and amendment.

It is your responsibility to familiarise yourself with the current terms and conditions each time you visit the website.

WAIVER

Failure or neglect by Stellar to enforce at any time any of the provisions of this license shall not be construed or deemed to be a waiver of the rights of Stellar under this license.

JURISDICTION

This licence shall be governed by and construed according to the laws of the state of Victoria, Australia.

DEFINITIONS

'Stellar' means Stellar Group Pty Ltd and all of its related bodies corporate. A related body corporate means a related body corporate as defined in the Corporations Law of Australia.

'Hyperlink' means any mechanism of providing a link from one location on the Internet (or a web page) to another location on the Internet (or a different web page, or a different location on the same web page), and includes any mechanism for linking to, or providing access to, files via the Internet.

'Intellectual Property' means all intellectual property rights as defined by Article 2 of the World Intellectual Property Organisation Convention of 1967, in any inventions, designs, trademarks, trade names, circuit layouts, plant varieties, business and domain names, logos and get-up, confidential information, matter, materials or works accessible on or via the Stellar websites.

INTRODUCTION TO PRIVACY

This Privacy Policy is Stellar Group Pty Ltd's ('Stellar') official privacy policy as it applies to all personal information collected by Stellar.

Stellar is committed to the right to privacy and the protection of personal information in accordance with Privacy Act 1988 and the Health Records and Information Privacy Act 2002 (NSW).

ABOUT STELLAR'S PRIVACY POLICY

This privacy policy outlines how we manage personal information. It also describes the sorts of information we hold and why, as well as how that information is collected, held, used and disclosed.

WHAT IS PERSONAL INFORMATION?

Personal information is any information or opinion whereby your identity may be ascertained.

WHOSE PERSONAL INFORMATION DO WE COLLECT?

Individuals from whom we collect personal information include:

• our clients
• airline professionals
• distributors
• business contacts
• employers
• employees and
• contractors

COLLECTING PERSONAL INFORMATION

If an individual is acquiring or has acquired a service from Stellar, we will collect and hold their personal information to:

• provide the required services
• administer and manage those services
• inform the individual of the ways the services provided could be improved
• research and develop our services
• gain an understanding of the individual's service needs so we may provide them with better service and
• maintain and develop our business systems and infrastructure

WHAT PERSONAL INFORMATION DO WE COLLECT?

The information collected may include an individual's:

• name
• date of birth
• occupation
• current address (postal and email)
• telephone number
• employment history
• other information that we consider necessary

HOW DO WE COLLECT PERSONAL INFORMATION?

We will, if reasonable and practicable to do so, collect personal information directly from the individual concerned. This may take place when the individual fills out documents such as administrative forms, questionnaires or when the individual gives us personal information in person, over the telephone or through our websites.

COLLECTING SENSITIVE INFORMATION

Unless we have consent, we will not collect information that reveals an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a political trade union, details of their health, disability, sexual orientation or criminal record. This is subject to some exceptions including if:

• the collection is required by law or
• the information is necessary to provide a service.

CONSEQUENCES OF NOT PROVIDING PERSONAL INFORMATION

Failing to provide Stellar with certain personal information means that, potentially, we may not be able to provide the relevant service to the individual concerned.

DISCLOSING PERSONAL INFORMATION

Stellar may disclose personal information to other professionals who are involved in the servicing of the organisation. Where personal information is disclosed to an organisation or individual, we will seek to ensure that the information is held, used and disclosed consistently with the National Privacy Principles contained in the Act and any relevant Privacy Principles under state legislation and other applicable privacy laws and codes.

MARKETING OUR PRODUCTS AND SERVICES

We will seek consent to use or disclose personal information for the purposes of informing individuals about:

• Stellar products and services that may be of interest and suit their requirements and
• promotions or other opportunities in which they may be interested

We assume we have consent to use service providers to assist us with marketing (e.g. mailing services or advertising agencies) unless we are told otherwise (see 'Contacting us' below).

STORING PERSONAL INFORMATION

We store personal information in different ways, including in paper and electronic form. The security of personal information is important to us and we take reasonable steps to protect it from misuse or loss and from unauthorised access, modification or disclosure. Some of the ways we do this include:

• requiring our staff to maintain confidentiality
• implementing document storage security policies
• imposing security measures for access to our computer systems
• providing a discrete environment for confidential discussions
• only allowing access to personal information where the individual seeking access has satisfied our identification requirements and
• ensuring there is access control into our office

PRIVACY ON THE INTERNET

In the course of using this site you may provide Stellar with personal information. Stellar will use all reasonable measures to protect any such information from being used for any other purpose other than your intended purpose.

Also individuals may access external websites by clicking on links we have provided on our websites. These external websites are not subject to our privacy standards. Individuals need to review those websites to ascertain how the relevant organisation manages personal information.

COOKIES

Stellar collects information from our website when you visit site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded.

This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Site.

KEEPING PERSONAL INFORMATION ACCURATE AND UP TO DATE

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of that information largely depends on the quality of the information provided to us. We therefore suggest that individuals:

• let us know if there are any errors in their personal information and
• keep us up to date with changes to their personal information (e.g. their name and address).

Individuals may do this by mail or email (see 'Contacting us' below).

ACCESSING PERSONAL INFORMATION

Individuals have a right to access their personal information, subject to some exceptions allowed by law.

Individuals can contact us to request access (see 'Contacting us' below).

COMPLAINTS

Individuals who believe that we have breached their privacy rights in any way or wish to discuss any issues about our privacy policy should contact us (see 'Contacting us' below).

We will try to satisfy any questions and correct any errors on our part. If we do not satisfactorily answer an individual's concerns, they have the right to make a complaint to the Privacy Commissioner on telephone number 1300 363 992 or in writing to:

OFFICE OF PRIVACY COMMISSIONER

GPO Box 5218
Sydney NSW 1042
Contacting Us

Individuals may ask any questions about privacy and the way we manage personal information or obtain a form requesting access to personal information by:

• writing to our Chief Operations Officer at 35 Glebe Street, Glebe, NSW 2037 or
• emailing us at info@stellargroup.com

FURTHER INFORMATION

For further information about Stellar and how we operate, please refer to our website www.stellargroup.com. If you would like more information about privacy in general, please refer to the Privacy Commissioner's website: http://www.privacy.gov.au

CHANGES TO OUR PRIVACY POLICY

Stellar reserves the right to amend this Privacy Policy at any time and to notify you of such amendment by way of posting an updated version of the Privacy Policy on our website. You should periodically refer to the Privacy Policy.